Gmail adds features in public beta
Monday, June 30th, 2008For the first time, Gmail users will be able to participate in a public beta testing of new features. Google is notoriously secretive about newly developed products and services, and they limit public beta testing to those products under the Google Labs release. However, with the addition of a “Labs” tab in users’ Gmail accounts (in the Settings page), the testing of new Gmail features is more transparent than ever.
The move was announced in a blog post, which humorously explains the reasoning behind a public beta for Gmail features: “People often ask how we decide what to build next. It’s usually a mix of factors, like how many users are asking for it (think delete button, vacation responder, and IMAP, among others), how useful we think it will be (think chat, conversation view, etc.) or how much fun it will be to work on (this is actually really important). We have all sorts of debates about each option, we weigh the pros and cons, and then some of the time we probably make the wrong decision. Gmail Labs is a way for us to take lots of the ideas we wouldn’t normally pick and let you all (who use Gmail) decide whether they’re good or not.”
Indeed, many companies use beta testing as a way of releasing or launching a new product without having to determine the market or perfect the design. By letting users weigh in on new features, Google will be able to keep the good ideas and toss those which people don’t like (without drawing criticism for a poorly thought-out service). While it’s becoming more and more common to release technology tools and services in a soft-launch or beta, it can actually be a very clever way to involve power users in the development process.
Gmail Labs is testing 13 new features, which users can enable or disable as desired. One setting, Pictures in Chat, puts users’ profile pictures into the chat window next to their communications. Another increases the icons options for tagging mail; Superstars lets you star, checkmark, and exclamation mark mail depending on urgency or importance. Old Snakey is a classic game that has been developed so Gmail users can play it right on their screen with a simple keyboard command. While arguably not as useful as other new features, it will likely be popular with users.
Perhaps my favorite new Gmail labs product, though, is called Email Addict. This neat feature actually locks you out of your mail at the click of a button with an inspiring message: “Take a walk, get some real work done, or have a snack. We’ll be back in 15 minutes!” Each time you check back (which I’ve done about 20 times now), it gives you a new estimate of how much longer you must wait for Gmail to come back.
In classic Google fashion, the developers and designers of the new features are credited next to their innovative creations on the Gmail Labs page. With the 20% rule which gives workers a slice of their time for pet projects, any number of cool features could show up on Gmail Labs. The innovative folks at Google will push out new services for users, and now users will be able to “yea” or “nay” them as the situation dictates.



